Dernière mise à jour le 11 avril 2011

La politique de confidentialité qui suit divulgue les pratiques de « Images TI » et les politiques concernant la collecte et la diffusion des informations personnelles.

Les informations personnelles que nous rassemblons

Lorsque vous créez un compte avec nous, ou lorsque vous effectuez un achat sur notre site Web, nous recueillons certains informations personnelles. Ces informations incluent:

1. votre nom, adresse, numéro de téléphone et adresse courriel;
2. les informations de carte de crédit chaque fois qu'un achat est fait;
3. les préférences du compte, y compris si vous souhaitez ou non recevoir notre bulletin et les informations de mise à jour de site Web par courriel;
4. noms, titres, coordonnées professionnelles de nos contacts clients d'entreprise et d’affaires.

Ces informations sont recueillies et utilisées pour plusieurs buts :

• Pour établir et maintenir un rapport commercial avec vous et vous fournir des produits et des services. Les informations personnelles et de la carte de crédit sont exigés pour traiter vos achats. Les informations de compte sont maintenues par nous pour permettre à notre site Web de vous identifier, de vous permettre de mettre à jour et d'accéder à votre compte et de télécharger les dossiers que vous avez achetés. Ces informations sont utilisées seulement dans ces buts et sont seulement maintenues dans des transaction exigés pour la gestion interne et l’audit, à moins que vous soyez au courant autrement ou vous fournissez votre consentement.
• Pour comprendre vos besoins et préférences. Nous maintenons un registre des produits et des services que vous recevez de nous, et nous pouvons vous demander des informations supplémentaires de sorte que nous puissions vous servir mieux.
• Pour vous fournir l'information que vous avez demandée, et vous tenir au courant en ce qui concerne les changements continus à notre site Web. Votre adresse courriel sera utilisée pour vous envoyer nos bulletins et courriers SI VOUS NOUS AVEZ DEMANDÉ À FAIRE AINSI. Cette option est disponible quand vous installez votre compte. Vous pouvez retirer votre consentement pour de tels envois à tout moment en nous contactant comme présentés ci-dessous.
• Pour se développer, améliorer ou offrir de nouveaux produits et services. Nous pouvons de temps en temps conduire des enquêtes et des recherches, demandant les commentaires de nos visiteurs pour nous aider à améliorer notre site Web, nos produits et nos services dans un effort de vous servir mieux. Votre participation à de tels enquêtes est volontaire, et dans certains cas vous pouvez avoir l'option à participer comme anonyme. Cependant, votre nom, adresse, courriel et numéro de téléphone peuvent être exigés pour tirer profit des bonifications ou d'autres avantages qui sont disponibles pour examiner des participants, dans ce cas ces informations seront seulement utilisées pour des buts d'avis et de réalisation.
• Pour gérer et administrer notre entreprise. La nature de l'Internet est telle qu'il recueille passivement et automatiquement certains renseignements sur les tendances du trafic d'un utilisateur, qui peut être lié à leur protocole Internet (IP). Ils sont des adresses uniques sur Internet attribués à tous les utilisateurs du Web par leurs fournisseurs de services Internet (FSI). Les serveurs consignent des renseignements de statistiques, tels que les adresses IP des visiteurs, le type de systèmes d'exploitation, heure et durée de la visite, les pages Web demandées, et identifient les visiteurs par catégories telles que les domaines et les types de navigateur. Ces statistiques ne sont utilisés que sur une base globale et ne contiendra aucune information pouvant vous identifier personnellement.
• Pour répondre aux exigences de traitements, juridiques, réglementaires, de sécurité (comme en réponse à une ordonnance du tribunal), et autrement comme permis ou requis par la loi.

Si nous avons l'intention d’utiliser les informations personnelles pour des buts non identifiés à vous ou comme présenté ci-dessus, ces autres buts seront décrits à vous à l'heure de la collection ou avant d’utiliser l'information. Nous n'utilisons votre information pour aucun autre but sans votre consentement.

Fichier de Témoins

Users also should be aware that non-personal information and data may be automatically collected through the standard operation of our Internet servers or through the use of “cookies”. Cookies are small text files containing a unique identification number that identifies your browser - but not you - to our servers each time you visit our website. Cookies are not pervasive or invasive programs that enter a user’s system and damage files. They simply tell us which pages of our website are visited and by how many visitors. Cookies cannot, by themselves, disclose the individual identity of any site user, and we never combine information gathered by a cookie with personally identifiable information like your name, telephone number or email address, without your consent.

You should be aware that Images TI cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for Images TI. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, you should note that you must have cookies enabled in your browser if you wish to make a purchase on our website, log into your account or download files.

The Access of Third Parties to Information

Images TI is not in the business of selling customer information to others. Our customer information is not available for sale to any outside entity. We contract with third parties to fulfill certain functions on our behalf, such as providing marketing assistance, analyzing data, preparing and maintaining site content, processing credit card payments, and providing customer service. These agents have access to customer information only as required in order to help them perform their functions on our behalf, but they are not allowed to use that information for any other purpose and must keep such information confidential.

We also work closely with our affiliates, and in some cases we offer services or sell documents jointly with these affiliates. When you purchase documents or services that are provided jointly by Images TI and one of its affiliates, we share our customer information with that affiliate with respect to your purchase.

Site visitors should be aware that Images TI may sometimes permit third parties to offer subscription and/or registration-based services through our website. Images TI is not responsible for any actions or policies of such third parties, and you should check the applicable privacy policy of such party before providing personally identifiable information.

Customer information is a valuable business asset. If for any reason Images TI transfers or divests itself of its business assets, our customer information will be transferred as one of those business assets.

Images TI will release customer information to the appropriate law enforcement, governmental or other authorities if legally required to do so. Images TI will also release such information if we feel it is necessary in order to protect our rights or the rights of our customers, affiliates, partners or any other party and for purposes of protection from fraud and credit risk.

External Links

The Images TI website contains links or references to other websites to which this privacy policy does not apply. These sites are not owned or controlled by Images TI, and Images TI is not responsible for the collection, use and disclosure of personal information or the privacy practices of other organizations or other websites to which our site may refer visitors or provide links for. When submitting personal information on such other websites, we encourage you to read the privacy policy of those sites.

Non-Secure Website Areas

You should be aware that if you voluntarily disclose personally identifiable information (e.g., user name, email address) on non-secure areas of the Images TI website, that information can be collected and correlated and used by third parties and may result in unsolicited messages from third parties. Such activities uare beyond the control of Images TI.

Security

We store subscriber and password information on our website in a secure manner. We store such information in a manner not accessible to Web browsers, behind firewall and password protection, or offline.

This site has security measures in place (including the use of Secure Socket Layers (“SSL”) encryption technology) to protect the loss, misuse and alteration of the personal information under our control. All order forms are encrypted and are transmitted via a secure server.

Employees, agents and affiliates of Images TI who require access to your personal information in order to fulfill their job or contractual requirements will have access to your personal information to the extent necessary to fulfill such requirements.

Opt-Out Option

Upon request, Images TI will allow any user to “opt out” of further promotional contacts at any time. Also, upon a user’s request, [website operator] will use commercially reasonable efforts to functionally delete the user and his or her personal information from our database; however, it may be impossible to delete a user's entry without some residual information because of backups and records of deletions. You can email us at admin@imagesti.com to request that your account information be deleted from our servers.

Your Consent

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (e.g., orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (e.g., when you provide information necessary for a service you have requested, or in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided). Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy policy, if applicable, or as otherwise described at the time of collection. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice, however, please note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.

Images TI does not collect, use or disclose your personal information other than as described in this privacy policy without your consent, unless permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example in response to a court order or subpoena, to comply with local or federal regulations, or to collect a debt owed to us.

Contacting Us

This website is subject to the Personal Information Protection and Electronic Documents Act. This legislation closely regulates our handling of your personal information. You can find more information on this Act through the Government of Canada site, www.canada.gc.ca. You have a right to know what information we have on file about you. If you have any questions or concerns about this privacy policy, or if you would like to review your personal information, you can contact us at 1-450-687-2667 or by email at admin@imagesti.com or you can write us at the following address:

Images TI
1730 Carre du Gerfaut
Terrebonne, Qc J7M 1H8
Canada
ATTENTION: Privacy Officer

If you are not satisfied with our response to your privacy concerns, you may wish to contact the Privacy Commissioner via http://www.privcom.gc.ca/ or by calling 1-800-267-0441.

Any dispute arising between the customer and Images TI with respect to privacy is subject to the terms and conditions of use and this privacy policy, including limitations on damages, arbitration and application of the laws of the Province of Quebec, Canada. The foregoing policies are effective as of 11 April 2011. Images TI reserves the right to change this privacy policy at any time by posting the policy changes on our website. Site visitors are advised to periodically check this website for such changes.